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Dialysis Travel FAQ

Common questions from international patients about schedules, documents, language support, and insurance handling.

Q1. How much does one dialysis session cost?

The cost depends on your treatment plan, insurance coverage, and any requested support services. Send us your session dates and medical information so we can provide a written estimate before you travel.

Q2. What is included in the per-session price?

The usual scope includes treatment chair, consumables, nursing supervision, and routine session monitoring. Final inclusions and exclusions are confirmed during booking.

Q3. Can international insurance be used?

Yes. Insurance workflows are supported. Direct billing versus reimbursement depends on your insurer and policy terms.

Q4. Which documents are required before travel?

Please prepare your dialysis prescription, nephrology summary, recent blood tests, serology results, medication list, and emergency contact details.

Q5. How early should I request sessions?

Request as early as possible, ideally several weeks before travel dates, especially for peak holiday periods.

Q6. Can I choose morning or afternoon sessions?

The clinic runs multiple sessions per day and aims to match your preferred time window according to medical suitability and availability.

Q7. Is transport available between accommodation and clinic?

Transport support can be arranged on request, depending on your accommodation area and treatment schedule.

Q8. Is emergency nephrology support available?

Yes. Emergency nephrology on-call support is available 24/7.

Q9. Which languages does the clinic support?

Our clinical and administrative teams speak French and English. Tell us your preferred language when you contact us so we can prepare the clearest possible communication and documents.

Q10. Can the clinic accommodate mobility or dietary needs?

Please share any mobility, accessibility, or dietary requirements during booking. Our team will review them with you before arrival and include them in your treatment planning where possible.

Q11. What happens if I feel unwell during treatment?

The nursing team monitors every session and can respond to common treatment-related symptoms. For urgent concerns, the nephrology on-call service is available and the team follows the appropriate clinical escalation process.

Q12. Will my home dialysis centre receive treatment information?

At your request, we can prepare a treatment summary and session information for your home nephrology centre to support continuity of care after your stay.